How can a patient file a complaint if their HIPAA rights are violated?

Study for the HIPAA CLA-100 Certification Exam. Practice with flashcards and multiple choice questions, each question has hints and explanations. Get ready for your exam!

A patient can file a complaint regarding a violation of their HIPAA rights by contacting the covered entity involved or the Office for Civil Rights (OCR). This is significant because HIPAA provides specific channels for addressing grievances related to the privacy and security of health information. The covered entity is responsible for handling complaints internally, allowing patients to directly address their concerns with the entity that may have followed improper practices. Additionally, patients have the option to escalate their complaint to the OCR, which oversees compliance with HIPAA regulations and investigates allegations of violations. This dual approach ensures patients have multiple avenues to seek resolution for their concerns.

The other choices are not effective in addressing HIPAA complaints. Informing family members does not equate to filing a formal complaint and lacks the necessary steps to pursue corrective action. Writing to a local newspaper does not involve the relevant authorities or entities responsible for enforcing HIPAA and may not lead to any resolution of the issue. Simply calling the doctor's office directly may not result in the formal acknowledgment of a complaint or the matter being handled appropriately under HIPAA regulations unless it goes through the proper channels.

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